Innovative Technology Company Developing Ground Breaking Products and Services Receives Prestigious Recognition–Companies Listed in the “Cool Vendor” Report are Innovative and Impactful and Intriguing New York, NY (PRWEB) April 8, 2009– Reimage is included in the list of “Cool Vendors” in the “Cool Vendors in Customer Service Strategies 2009″, by Michael Maoz and Johan Jacobs, March 3, 2009” report by Gartner, Inc. According to the Gartner report, “Despite a difficult environment in which to raise equity, several companies in customer service and support area of CRM are developing innovative new products and services.” It goes on to state, “The fact that Gartner had more than 10 candidates for our cool vendors in customer service strategies research illustrates the criticality of customer service at all points in the economy, but especially when there is a need to lower operational costs without undercutting the level of service.” The complete report is available to Gartner clients at www.Gartner.com.
About Gartner’s Cool Vendors Selection Process
Gartner’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.
Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.
Read the rest of the report here.